What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I have been associated with Stuart at Advanced Ear Care for slightly less than 5 years now. I am now wearing Audibel Via AI 2400s and to say that they have been life-changing is an understatement!! I really appreciate the technology that allows Stuart to fine-tune their speech response in...

Dave Ishmael, on Google

The team at Advanced Ear Car were amazing. They provided quick, thorough and thoughtful service when I went in for an ear exam.

Eric Barnes, on Google

Amazing Ear Care experience! Brandon Spencer is most excellent at doing hearing evaluations! Highly recommend Advanced Ear Care...

John Rastello, on Google

I gave Advanced Ear Care five stars not only because I am totally satisfied with my new hearing aids but also because of the wonderful staff here in Laguna Woods. I could never imagine that I would be this happy with hearing aids. However, I took Isaac's recommendation and they...

Diane Duray, on Google

The people at Adnvanced Ear Care have been taking care of my dad's needs for years. They are very patient with him and accomodating. We love them and would highly recommend using them.

Roberta Hodgson, on Google

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