What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

I LOVE! my new hearing aids from Advanced Ear Care! What technology they have evolved into! No batteries, just put in charger overnight! Several settings for the environment you might change to - such as RESTAURANT or STADIUM. Also several levels of "decibels." I found the Audiologist and others to...

K. Anne Larkin, on Google

Long time customer, although my drive is somewhat long, it is well worth my time to use Advanced Ear Care for prompt, reliable and excellent service. The personnel makes my visit most enjoyable. Robert Weikart

Patsy W, on Google

The best experience I have had shopping for weeks! Great office and staff! Stuart was the best at helping me in what I needed in order to hear better. I left happy , and could hear birds chirping again! Really great!

James Lowes, on Google

I had an outstanding experience when I visited Advanced Ear Care. The receptionist was extremely polite and friendly. The technician was very knowledgeable and put me at ease because I had a piece of my older hearing aid break off and lodge in my ear canal. He was gentle and...

Bob Montour, on Google

My mother purchased hearing aids from here after numerous failures purchasing elsewhere. I went with her for her last 2 follow up appointments and I am so impressed. First of all, she can finally hear in the one ear that others said could not be helped. Second of all, I...

Beth Coombs, on Google

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