Thursday: 9:00 AM – 5:00 PM
24310 Moulton Pkwy d, Laguna Woods, CA 92637

What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

Stuart Spencer is a world of knowledge in the hearing industry! Everything about my experience was 5 stars! Easy to make an appointment, no wait, and Dr. Spencer explained everything during and after testing my hearing. I was impressed with his knowledge and professionalism. I would recommend Advanced Ear Care...

Lisette Chel-Walker, on Google+

The people at Advanced care are not only good at what they do but the nicest caring people around. I have had a couple adjustments on my hearing aid and Stewart always walks me through what is going on and takes time to get it right. Absolutely the best. Would...

Joe Moeller, on Google+

Just what the doctor ordered!! Top of the chain

Art Koustik, on Google+

Advanced Ear Care is a textbook model service organization. The fundamental characteristics one meets upon entry to the facility is a warm courtesy, and sound professionalism.housed in pleasant surroundings. The products offered by Advance' are top of the line providing restoration of the fundamental sense of hearing, an immensely important...

Robert Pierce, on Google+

Stuart and the rest of the family at Advanced Ear Care are incredible. From setting an appointment to making sure your equipment works perfectly, they provide an exceptionally friendly and professional experience. Stuart doesn't just hook your hearing aids up to the computer, set them, and send you on your...

Paul Gibson, on Google+

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