My husband is a military veteran, and had hearing aids from the VA. He had sent them in for repair / and the VA mailed them back to us. I could not, for the life of me, figure out how to reconnect the hearing aid back together again. We had run to the local VA in Laguna Hills, but they were unable to help us (their technician was out). My husband had been without his hearing aids for three weeks - the weekend was approaching - and we were both desperate to get our lives back to normal again. Driving home from the VA, my husband noticed Advanced Ear Care - and said - let's go see if they can help. And help, they did! In a matter of minutes, they were able to reconnect his hearing aids, and I was SO grateful! They had nothing invested in us, but chose to help out a senior couple in need - at no charge! My highest recommendation to Advanced Ear Care! They are the BEST!
Becky Brockway, on GoogleIn a physician and a patient at advanced ear care for the past few years. Customer service (especially Susie!) is amazing and their technicians are very competent. They have always gone above and beyond to provide me with excellent service. Any time I’ve had an issue with my hearing aids they are timely with repairs. I highly recommend you use them.
Sean Breen, on GoogleThis audiology is a great place where the specialist is very knowledgeable, compassionate, and detailed, the service is fast or immediate, office staff is super helpful and very honest. Highly recommend!!
Zoya Sky, on GoogleBrandon and Susie were so kind and professional and delivered such great care that is hard to come by!
Eileen Finkelstein, on GoogleI have been using Advance Ear for decades and they have always been honest and reasonable and so so helpful when I have the inevitable accident with a hearing aid and have to have it repaired or replaced. Susie, Stu and the rest of the staff are absolutely wonderful! Always trying to get me the best price on aids.
melinda johnson, on GoogleAmazing amazing amazing! Mom can hear again. Staff is so friendly. So helpful. Best technology on the market and even better service! Clean and modern and helpful. Can’t say enough good things!
Adam Gorski, on Google**Review for Advanced Hearing Care, Laguna Hills, CA** I can’t say enough great things about my experience with Advanced Ear Care in Laguna Hills! From start to finish, they have exceeded my expectations in every way. Unlike my previous provider, who often felt rushed and impersonal, the team here takes the time to truly listen to your concerns and ensure you’re comfortable every step of the way. They are incredibly patient and go above and beyond to deliver personalized care. The follow-up care has been outstanding – they don’t just fit you with hearing aids and send you on your way. They consistently check in to make sure everything is working perfectly and make adjustments as needed. The personal touch and genuine care they show is something I’ve never experienced before. The results have been life-changing. I’m so happy with how well my hearing aids work now and the level of care I’ve received. If you’re looking for a provider who truly cares about their patients and delivers excellent results, I highly recommend Advanced Hearing Care. Five stars all the way! 🌟🌟🌟🌟🌟
Debra Jean, on GoogleMy 100 year old mother had a hearing aid emergency. Susie and the entire staff went above and beyond to get this situation resolved even though it had not been originally purchased at this office. We can’t thank them enough!
Nanci Gordon, on GoogleTheir website stated walk-ins would be welcome. True enough! Bill quickly analyzed the problem with the hearing aid and since he didn't have the needed parts on hand, made immediate preparations to ship the aid. More, they don't even carry the brand we had bought elsewhere. We WILL BE BACK.
James Morrison, on GoogleGreat and caring staff. My husband Steve has going to Advanced Ear for several years and he highly recommends them.
Beverly Hooley, on GoogleVery friendly and have their act together getting you the service you need. No attitude on great service, as well as great prices.
Rob Clyde, on Google